Secure Authentication

Responsive Design

Safe Usage Tips

Protect your account and data with these essential security best practices for using MineAI safely and securely.

Essential Security Tips

🔐

Strong Authentication

Always use a strong, unique password for your MineAI account and enable two-factor authentication (2FA) when available.

Use a password manager to generate and store complex passwords
Never reuse passwords across different services
Consider using a passphrase instead of a password

📱

Device Security

Keep your devices and browsers updated to protect against known vulnerabilities.

Enable automatic updates for your operating system and apps
Use reputable antivirus and anti-malware software
Lock your devices when not in use

🌐

Network Safety

Be cautious when using public or untrusted networks to access your MineAI account.

Avoid using public Wi-Fi for sensitive operations
Use a reputable VPN when on public networks
Verify network names when connecting to Wi-Fi

📧

Phishing Awareness

Be vigilant against phishing attempts that try to steal your login credentials.

Never click on suspicious links in emails or messages
Verify the sender's email address before responding
Look for the secure padlock icon in your browser

🔍

Data Privacy

Be mindful of the information you share with MineAI and other users.

Avoid sharing personal or sensitive information in conversations
Regularly review and update your privacy settings
Be cautious when granting third-party app permissions

⚡

Session Management

Manage your active sessions and log out from unused devices.

Regularly review active sessions in your account settings
Log out from public or shared computers
Use private/incognito mode on shared devices

Warning Signs to Watch For

Be Alert For

Unexpected requests for personal information
Messages with urgent or threatening language
Links to unfamiliar websites
Requests for money or gift cards
Offers that seem too good to be true

If You Suspect a Security Issue

Take Immediate Action

Immediately change your password if you suspect unauthorized access
Revoke any suspicious API keys or connected applications
Contact our support team at security@mineai.com
Report any security concerns through our official channels

Important Notice: Support Boundaries

MineAI Support Scope: We provide support for issues that occur within the MineAI platform and its documented features.

Our Responsibility Includes:

Functionality of the MineAI platform
Documented features and capabilities
Account-related issues
Billing and subscription matters

Not Covered: MineAI is not responsible for issues arising from:

Third-party applications or services
Unauthorized modifications to the platform
Use of MineAI outside of its intended purpose
Security incidents resulting from user negligence

For support with issues within our boundaries, please contact our support team at support@mineai.com.

Last Updated: October 14, 2025