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Context Memory
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Data Protection & Privacy

At MineAI, we implement enterprise-grade security measures to protect your data and ensure compliance with global privacy regulations.

Data We Collect

Transparency about the information we collect and how we use it

👤 Account Information

  • Email address and authentication details
  • Profile information (name, profile picture, timezone)
  • Account preferences and settings

📊 Usage Data

  • Interaction logs with the AI, including prompts and responses
  • Feature usage statistics
  • Device and browser information

Important Note About Data Retention

We do not store your conversation history permanently. Conversations are temporarily cached for functionality and automatically deleted after 30 days.

Enterprise-Grade Security Measures

Protecting your data with industry-leading security practices

🔒

Encryption

All data in transit is encrypted using TLS 1.3. Data at rest is encrypted using AES-256 encryption.

🔑

Authentication

Secure authentication using OAuth 2.0 and OpenID Connect. Support for multi-factor authentication (MFA) coming soon.

👥

Access Control

Role-based access control (RBAC) ensures that only authorized personnel can access sensitive data.

🔍

Regular Audits

Regular security audits and penetration testing to identify and address potential vulnerabilities.

📉

Data Minimization

We only collect data that is necessary for providing and improving our services.

🚨

Incident Response

Established incident response plan to handle potential data breaches or security incidents.

Your Data Rights

Under data protection laws, you have rights including:

1

Right to Access

You can request a copy of all personal data we hold about you.

2

Right to Rectification

You can request corrections to any inaccurate or incomplete personal data.

3

Right to Erasure

You can request deletion of your personal data under certain circumstances.

4

Right to Restrict Processing

You can request that we limit how we use your personal data.

5

Data Portability

You can request a copy of your data in a structured, commonly used format.

To exercise any of these rights, please contact our Data Protection Officer at privacy@mineai.com. We will respond to your request within 30 days.

Compliance & Certifications

Meeting the highest standards for data protection and privacy

GDPR Compliance

MineAI is fully compliant with the General Data Protection Regulation (GDPR). We act as both a Data Controller and Data Processor as defined under GDPR.

  • Data Processing Agreements (DPA) available upon request
  • EU Standard Contractual Clauses (SCCs) for international data transfers
  • Data Protection Impact Assessments (DPIAs) conducted for high-risk processing

Global Standards

1

ISO 27001

Our security practices align with ISO 27001 standards for information security management.

2

CCPA

We comply with the California Consumer Privacy Act for our California users.

3

SOC 2 Type II

Currently undergoing SOC 2 Type II certification process.

Have Questions About Your Data?

Our Data Protection Team is here to help with any questions or requests regarding your personal data.

Contact Information

privacy@getmineai.site

Data Protection Officer
MineAI
123 AI Street
Tech City, 12345
Pakistan

Last updated: October 21, 2023